Contact
A person, in a time zone, who answers.
Three offices and no call centre. Whoever picks up can see your file. If you write to us outside working hours you will get a reply the next working morning in the office nearest you, not an automated acknowledgement at 03:00.
Manchester
3rd Floor, 14 Lever Street
Manchester M1 1LN, United Kingdom
Mon–Fri 08:30–18:00 GMT · currently open
+44 161 511 0480 · WhatsApp +44 7700 900 118
Manila
Unit 22, 8th Avenue
Bonifacio Global City, Taguig 1634, Philippines
Mon–Fri 09:00–18:00 PHT
+63 2 8540 1177 · WhatsApp +63 917 555 0142
Nairobi
2nd Floor, Karuna Close
Westlands, Nairobi, Kenya
Mon–Fri 08:00–17:00 EAT
+254 20 765 4410 · WhatsApp +254 712 555 084
Who to write to
Licensing and registration — Fatima Hassan, licensing@northline.health
Employers and proposals — Tom Whitworth, partnerships@northline.health
If you have already been placed — Ngozi Eze, care@northline.health
If somebody has asked you for a fee in our name — Amara Okafor, amara@northline.health. She reads these herself, the same day.
Or write to us here.
Tell us what you do, where you are and what you want to know. You do not need to attach anything yet.
Before you write
Two things that will save you a fortnight.
Run the eligibility check first.
It takes ten minutes and it answers most of what people email us about. Then write to us about the part it could not answer, and we will start from there instead of from the beginning.
Do not send us documents yet.
We will ask for exactly what we need, in the right order, when the right regulator needs it. Sending everything up front means it expires before it is used.